MindMap Gallery General Psychology 10. Emotions
This is an emotional mind map about Chapter 10 of General Psychology. As an important part of human psychological activities, emotions are of great significance to individual development and social adaptation.
Edited at 2024-02-16 15:09:06This strategic SWOT analysis explores how Aeon can navigate the competitive online landscape, highlighting strengths, weaknesses, opportunities, and threats. Strengths include strong brand recognition (trusted Japanese heritage, quality), omnichannel capabilities (stores + online + mall integration), customer loyalty programs (Aeon Card, points, member pricing), and physical footprint (extensive store network for pickup/returns). Weaknesses encompass digital maturity gaps (e-commerce penetration, app functionality, personalization vs. Amazon, Alibaba), cost structure challenges (store-heavy, real estate, labor), and supply chain complexity (fresh food, frozen logistics for online). Opportunities include enhancing e-commerce competitiveness (faster delivery, wider assortment, lower minimum order), leveraging data-driven strategies (purchase history, personalized offers, inventory optimization), expanding omnichannel integration (buy online pick up in store, ship from store), and private label growth (Topvalu, localized brands). Threats involve online-first players (Amazon, Alibaba, Sea Limited) with lower costs, wider selection, faster delivery, market dynamics (changing consumer behavior post-COVID, discount competitors), and regulatory risks (data privacy, cross-border e-commerce rules). Aeon can strengthen market position by investing in digital capabilities, leveraging store assets for omnichannel, and using customer data for personalization, while addressing cost structure and online competition.
This analysis explores how Aeon effectively tailors offerings to meet the diverse needs of family-oriented consumers through a comprehensive Segmentation, Targeting, and Positioning (STP) framework. Demographic segmentation examines family life stages (young families with babies, school-aged children, teenagers, empty nesters), household sizes (small vs. large), income levels (mass, premium), and parent age bands (millennials, Gen X). This identifies distinct consumer groups with different spending patterns. Geographic segmentation highlights store catchment types (urban, suburban, rural), community characteristics (density, income, competition), and local preferences (fresh food, halal, Japanese products). Psychographic segmentation delves into family values (health, safety, education, convenience), lifestyle orientations (busy professionals, home-centered, eco-conscious). Behavioral segmentation focuses on shopping missions (daily grocery, weekly stock-up, seasonal shopping), price sensitivity (value seekers, premium), channel preferences (in-store, online, pickup). Needs-based segmentation reveals core family needs related to value (good-better-best pricing), budget considerations (affordability, promotions, member pricing), safety (food quality, product recall), convenience (one-stop shopping, parking, store hours). Targeting prioritizes young families with school-aged children, budget-conscious households, and convenience-seeking shoppers. Positioning emphasizes Aeon as a family-friendly, value-for-money, one-stop destination with Japanese quality and local relevance. These insights enhance family shopping experiences through tailored assortments (kids’ products, school supplies), promotions (family bundles, weekend events), and services (nursing rooms, kids’ play areas).
This Kream Sneaker Consumption Scene Analysis Template aims to visualize purchasing and consumption journeys of sneakers, identifying key demand drivers and obstacles. User behavior within Kream includes searching, bidding, buying, selling, authentication, and community engagement. External influences include brand drops (Nike, Adidas), social media (Instagram, TikTok), influencer hype, and cultural trends. Target categories: limited editions, collaborations, retro releases, performance sneakers, and general releases. Timeframes: launch day, first week, first month, long-term (seasonal, yearly). Regions: North America, Europe, Asia (Korea, China, Japan). User segments: Collectors: value rarity, condition, completeness (box, accessories). KPIs: collection size, spend, authentication rate. Resellers: value profit margin, volume, turnover. KPIs: sell-through rate, average profit, listing frequency. Sneakerheads: value hype, trends, community validation. KPIs: purchase frequency, social engagement, wishlist adds. Casual trend followers: value style, convenience, price. KPIs: conversion rate, average order value, repeat purchases. Gift purchasers: value ease, presentation, brand trust. KPIs: gift message usage, return rate. Consumption journey: Awareness: social media, email, push notifications. Search: browse, filter, search by brand, model, size. Purchase: bid, buy now, payment, shipping. Authentication: inspection, verification, certification. Resale: list, price, sell, transfer. Sharing: review, unboxing, social post, community discussion. Key performance indicators: conversion rate, sell-through rate, average order value, customer lifetime value, authentication pass rate, return rate, Net Promoter Score. This framework helps understand sneaker trading dynamics, user motivations, and touchpoints for engagement and satisfaction.
This strategic SWOT analysis explores how Aeon can navigate the competitive online landscape, highlighting strengths, weaknesses, opportunities, and threats. Strengths include strong brand recognition (trusted Japanese heritage, quality), omnichannel capabilities (stores + online + mall integration), customer loyalty programs (Aeon Card, points, member pricing), and physical footprint (extensive store network for pickup/returns). Weaknesses encompass digital maturity gaps (e-commerce penetration, app functionality, personalization vs. Amazon, Alibaba), cost structure challenges (store-heavy, real estate, labor), and supply chain complexity (fresh food, frozen logistics for online). Opportunities include enhancing e-commerce competitiveness (faster delivery, wider assortment, lower minimum order), leveraging data-driven strategies (purchase history, personalized offers, inventory optimization), expanding omnichannel integration (buy online pick up in store, ship from store), and private label growth (Topvalu, localized brands). Threats involve online-first players (Amazon, Alibaba, Sea Limited) with lower costs, wider selection, faster delivery, market dynamics (changing consumer behavior post-COVID, discount competitors), and regulatory risks (data privacy, cross-border e-commerce rules). Aeon can strengthen market position by investing in digital capabilities, leveraging store assets for omnichannel, and using customer data for personalization, while addressing cost structure and online competition.
This analysis explores how Aeon effectively tailors offerings to meet the diverse needs of family-oriented consumers through a comprehensive Segmentation, Targeting, and Positioning (STP) framework. Demographic segmentation examines family life stages (young families with babies, school-aged children, teenagers, empty nesters), household sizes (small vs. large), income levels (mass, premium), and parent age bands (millennials, Gen X). This identifies distinct consumer groups with different spending patterns. Geographic segmentation highlights store catchment types (urban, suburban, rural), community characteristics (density, income, competition), and local preferences (fresh food, halal, Japanese products). Psychographic segmentation delves into family values (health, safety, education, convenience), lifestyle orientations (busy professionals, home-centered, eco-conscious). Behavioral segmentation focuses on shopping missions (daily grocery, weekly stock-up, seasonal shopping), price sensitivity (value seekers, premium), channel preferences (in-store, online, pickup). Needs-based segmentation reveals core family needs related to value (good-better-best pricing), budget considerations (affordability, promotions, member pricing), safety (food quality, product recall), convenience (one-stop shopping, parking, store hours). Targeting prioritizes young families with school-aged children, budget-conscious households, and convenience-seeking shoppers. Positioning emphasizes Aeon as a family-friendly, value-for-money, one-stop destination with Japanese quality and local relevance. These insights enhance family shopping experiences through tailored assortments (kids’ products, school supplies), promotions (family bundles, weekend events), and services (nursing rooms, kids’ play areas).
This Kream Sneaker Consumption Scene Analysis Template aims to visualize purchasing and consumption journeys of sneakers, identifying key demand drivers and obstacles. User behavior within Kream includes searching, bidding, buying, selling, authentication, and community engagement. External influences include brand drops (Nike, Adidas), social media (Instagram, TikTok), influencer hype, and cultural trends. Target categories: limited editions, collaborations, retro releases, performance sneakers, and general releases. Timeframes: launch day, first week, first month, long-term (seasonal, yearly). Regions: North America, Europe, Asia (Korea, China, Japan). User segments: Collectors: value rarity, condition, completeness (box, accessories). KPIs: collection size, spend, authentication rate. Resellers: value profit margin, volume, turnover. KPIs: sell-through rate, average profit, listing frequency. Sneakerheads: value hype, trends, community validation. KPIs: purchase frequency, social engagement, wishlist adds. Casual trend followers: value style, convenience, price. KPIs: conversion rate, average order value, repeat purchases. Gift purchasers: value ease, presentation, brand trust. KPIs: gift message usage, return rate. Consumption journey: Awareness: social media, email, push notifications. Search: browse, filter, search by brand, model, size. Purchase: bid, buy now, payment, shipping. Authentication: inspection, verification, certification. Resale: list, price, sell, transfer. Sharing: review, unboxing, social post, community discussion. Key performance indicators: conversion rate, sell-through rate, average order value, customer lifetime value, authentication pass rate, return rate, Net Promoter Score. This framework helps understand sneaker trading dynamics, user motivations, and touchpoints for engagement and satisfaction.
10. Emotions
general concept of emotions
The meaning and function of emotions
meaning of emotions
Accompaniment+evaluation
Element
(1) Subjective experience
(2) External performance
①Facial expression
② Posture and expression
③Intonation and expression
(3) Physiological arousal
autonomic nervous system
①Sympathetic nervous system
② Parasympathetic nervous system
polygraph
emotional function
1.Adapt function
2. Motivational function
Herb
Arousal levels and job performance
Inverted U-shaped curve
3. Organizational functions
Ibrahimovic
emotions and memories
4.Social function
expression
Fergus
Emotions and Politeness
Dimensions and polarization of emotions
What are emotional dimensions and polarization?
Dimensions
You can evaluate if you have dimensions
1. Dynamic
increase strength
force reduction
polarity
2. Excitability
Excited
calm
3.Intensity
powerful
weak
4. Tension
nervous
easy
emotion dimension theory
1. Three-dimensional theory
(1) Wundt
A three-dimensional theory of emotion
①Pleasant-unpleasant
②Excited-calm
③Tension-relaxation
(2) Schloberg
based on facial expressions
elliptical section
①Pleasant-unpleasant
②Attention-Reject
③Activation level
(3)Placek
inverted cone
①Strength
②Similarity
③Bipolarity
2. Four-dimensional theory
Izzard
①Happiness
② Tension
③Excitement
④Confidence
Classification of emotions
Classification of emotions
From a biological evolutionary perspective
1.Basic emotions
congenital
(1) Positive emotions
adaptive function
① Support response
②Relieve stress
③Restore resources consumed by stress
(2) Negative emotions
moderation is beneficial
2. Compound emotions
Placek
eight basic emotions
Can be subdivided according to changes in intensity
Emotional states and their classification
1. Mood
Diffuse
Persistent
2.Passion
Strong burst, short time
"Narrow consciousness" phenomenon
3. Stress
Adaptive behavioral responses to unexpected stimuli
Hans Seri
adaptation syndrome
① Mobilization stage
②Impedance stage
③Exhaustion stage
emotions and brain
Brain central mechanism of emotion
emotional neuroscience
basic human emotional system
①Approaching system
②Withdraw system
executed by independent neural circuits
1. Prefrontal cortex (PFC)
functional asymmetry
Left PFC→positive emotions
Right PFC → Negative Emotion
Research
1. Research on normal people
2. Research on patients with brain injury
3. Research on mood disorders
2. Amygdala
Recognize and generate negative feelings
especially anger
3. Hippocampus and anterior cingulate gyrus
seahorse
emotion regulation
anterior cingulum
emotional response
4.Network structure
Maintain the excitement level of the cerebral cortex and ensure that the body is awake
activation of emotions
5. Lateralization of cerebral cortex function and emotion
Accumulate left and eliminate right
Peripheral neural mechanisms of emotion
1. Emotion and autonomic nervous system
Sympathetic nervous system → Passion (adrenaline and norepinephrine)
Parasympathetic nervous system → calm
2. Emotional and somatic nervous system
Expression control
3. Emotional and secretory systems
exocrine glands
endocrine glands
Mood and arousal patterns
physiological arousal state
expression
Nonverbal forms of communication (body language)
1. Facial expression
2. Posture and expression
①Body expression
② Gestures and expressions
3. Tone, expression
sensory feedback
emotion theory
early theories of emotion
(1) James-Lange theory
peripheral theory of emotion
Emphasize that emotions are the product of autonomic nervous system activity
james
Emotions are perceptions of changes in the body
bones and muscles
Lange
Emotions are the result of visceral activity
Blood vessel
(2) Cannon-Bard theory
The center of emotion is believed to be in the thalamus of the central nervous system
Upward emotional experience
downward physiological changes
happen simultaneously
cognitive theory of emotion
(1) Arnold’s assessment-excited theory
situation-evaluation-emotion
Excitation of the cerebral cortex is the most important condition for emotional behavior
(2) Schachter-Singer’s emotion theory
expect
Also known as "cognitive-physiological integration theory"
Emotional state is the result of the integration of cognitive processes (expectations), physiological states, and environmental factors in the cerebral cortex
Emotional arousal model (a working system)
three subsystems
Core → Cognition
Corresponding experiments
(3) Lazarus’ cognitive evaluation theory
explain
Emotions are the product of the interaction between people and the environment
relation
①Initial evaluation
survival adaptation
② reviews
experience
③Reevaluation
feedback
motivation-differentiation theory of emotion
Izzard
Based on personality structure
main content
①Emotions are differentiated, and different emotions have different adaptive functions
②The status and role of emotions in the personality system
③Emotion itself is also a complex system
① Neurophysiology
②Neuromuscular/expression behavior
③Emotional experience
emotional regulation
application
Definition of emotion regulation
(1) Regulation of specific emotions
positive
negative
(2) Regulation of arousal level
high or low
(3) Regulation of emotional components
Physiological reaction
subjective experience
Expressive behavior
Characteristics of emotion regulation
1. Constancy of emotion regulation
reference target
The intensity or duration of emotional experiences and expressions
Stablize
2. Hierarchical organization of emotion regulation processes
superior loop
Lower level loop
Lower level sports series circuit
3. Individual differences and cultural differences in emotion regulation
individual wishes
cultural norms
Types of emotion regulation
source
①Internal adjustment
②External adjustment
Different characteristics of emotions
①Correction and adjustment
②Maintain adjustment
③Enhance adjustment
Reason conditioning and response conditioning
Good conditioning and bad conditioning
the process of emotion regulation
Gross
emotion regulation process model
1. Pay attention to emotional regulation in the forward process (cause regulation)
①Situation selection
②Situation correction
③Pay attention to conversion
④Cognitive changes
2. Focus on emotional regulation of responses (response regulation)
Dimensions of emotion regulation
1.Physiological regulation
systematic
2. Regulation of emotional experience
Use different strategies
3. Behavioral adjustment
4. Cognitive regulation
5. Interpersonal adjustment
Emotion Regulation Strategies
1. Avoidance and approach strategies (situation selection strategies)
2. Control and correction strategies
3. Pay attention to conversion strategies
①Distraction
②Focus
4. Cognitive reappraisal strategies
Refer to "Re-evaluation"
cognitive changes
5. Expression suppression strategy
6. Reasonable expression strategies (emotion conversion strategies)
or "reasonable expression"
Emotional regulation and physical and mental health