MindMap Gallery Work content of retail store manager
The work summary of years of retail (supermarket) covers all aspects from product management, sales reports to promotions, safety, etc. For your own memories, it is also for your reference.
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This is a mind map about bacteria, and its main contents include: overview, morphology, types, structure, reproduction, distribution, application, and expansion. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about plant asexual reproduction, and its main contents include: concept, spore reproduction, vegetative reproduction, tissue culture, and buds. The summary is comprehensive and meticulous, suitable as review materials.
This is a mind map about the reproductive development of animals, and its main contents include: insects, frogs, birds, sexual reproduction, and asexual reproduction. The summary is comprehensive and meticulous, suitable as review materials.
Work content of retail store manager
process
Familiar with all display methods of products in this department
Understand different products, several commonly used methods of making piles
Familiar with shelf cleaning plans and product shelf life inspection plans, as well as follow-up treatment of problematic products
Go back (orphan goods) handling principles, personnel on duty arrangement
master
Process for applying for and collecting goods for stores
Store transfer, transfer and export product operation process
Direct delivery/joint store product receipt process
Receive goods without orders and order replenishment process
Okura DC product daily order report process and ordering principles
Requirements and specifications for countertop display
Familiar with department shelf pop logo specifications and promotional position pop logo specifications and promotional position price identification specifications
Master the following related reports, learn to use report analysis, help improve sales, and manage product inventory
1. Maximum sales report (daily)
2. Product sales report/time sales report
3. Maximum sales report (weekly)
4. Store performance chart yesterday
5. Yesterday's performance report of each store
6.over stock report
7. No mobile report
8. Out of stock report
9. Inventory Report
10. Delete product report
Master the gross profit situation of the department and the normal gross profit level, know the various factors affecting gross profit, and be able to ensure the department's standard gross profit through sales control. Basic analysis of department gross profit problems can be made. You can find problems and make improvement plans through mid-month inventory.
Operation process of biweekly advertising (including pre-, mid- and post-advertising)
Market survey (sensitivity commodity market survey, advertising commodity prices (comparison market survey of our company's advertising and competitor advertising), brand survey, business district survey)
Familiar with product return process and product damage reporting process
Familiar with single-store and instant department sales in each store, as well as instant sales of posters and single items. Mastery of departmental sales budget (countdown to day, month, year/holiday) and tracking
Familiar with goods, learn their production processes and transportation and preservation
Use of Tour notes
Master the daily adjustments of departmental product countertops
Proficient in O2O e-commerce stocking, picking, standardizing and ordering and promotion of event products on e-commerce platforms
Master the basic process of group buying and cooperate with group buying
Note: The above process and work content should be known to meet the following standards
Understand the operation cycle (year, month, Sunday), the operation start and completion time requirements, what are the standards and what are the principles
Can operate hands-on (including the normal filling of documents, the operation of computer systems and manual labor, such as loading goods, shelves, product display adjustments, etc.), who is the initiator of the process operation, and know the relevant departments and personnel involved
Shelf layout
1. Understand what categories are available in this department, the layout of countertops in each category, the number of shelf groups, and the area of the area
2. Distribution of department promotion positions (divided into regular and festival promotions)
Hardware equipment
Understand the basic equipment and quantity of the department (freezer, refrigerator, promotional table, tasting table, hawking speakers, etc.)
Understand the layout of various departments of the back warehouse, the layout of the commodity warehousing of the department (room temperature warehouse, fresh storage warehouse, cold storage), the path of goods entering and exiting, and safety (personnel safety, commodity safety)
Work details and procedures
Understand the specific work content of morning shifts and middle shifts
Familiar with the content and focus of the morning meeting
Standards and procedures for receiving goods in Okuang commodity department
Daily product and price changes before opening a store, and adjustment process for product status changes
Replenishment and clearance procedures and standards before opening a store
Basic procedures and standards for replenishment of countertops and fume hoods during business
The process of using electronic scales and price changes, the process of opening new codes, and the price tag printing
Master the product order selection
Take stock of all processes
Use of scanners in daily work
National standards for layout and sorting, understand product quality, and ensure product quality
Safety
Fire and personnel safety
Food safety knowledge and relevant national laws and regulations
personnel
1. Familiar with department staff scheduling methods and choices
2. Promoter management principles and methods
3. Dressing standards
4. General choice of handling customer complaints
5. Basic principles for receiving government inspectors
6. Basic principles for handling exceptions
commodity
1. Understand the number of department SKUs, drawings and products SKUs Number, important brands in each category, (by supplier, it is necessary to be fully clear whether the product can be returned)
2. Understand departmental loss situation and loss control focus and methods
3. Master the comparison of departmental joint distributors' sales to department, display of key products (seasonal products), stocking, deduction, promotional activity planning, full product item control, personnel management, regular communication with manufacturers, shelf management, warehousing management, etc.
4. Understand product sales, product turnover days, storage method and reasonable stocking
5. Control of valuable products (civil defense, technical defense methods), reliability and implementation of warehousing process (daily handover, etc.)
6. The sales and profit rankings of departments and various categories of goods, familiar with the one-stop situation of key products, from ordering inventory, shelf display, sales of each flavor to the configuration of factory promoter representatives, to display and promotion, to price control, to return loss, to return loss control, etc.
7. Master the characteristics and prices of promotional products in each season (refer to stores and competitors)