GB/T19001 specifies the quality management system requirements, which can be used internally by the organization, and can also be used for certification or contract purposes. In terms of meeting customer requirements, GB/T19001 focuses on the effectiveness of the intelligent connected system.

GB/T19004 provides guidance for achieving the broader goals of the quality management system, especially for continuously improving the overall performance and efficiency and effectiveness of the organization. It is not the purpose of GB/T19004 for certification and contracts.

From the title of the GB/T19004 standard, it is not difficult to see that the basic function of this standard is to pursue continuous improvement of performance, exceeding the compliance requirements of GB/T19001

The length of the GB/T19004 standard is three times that of GB/T19001. The content of the standard is very rich, but it always revolves around one main line, which is to continuously improve the overall performance of the organization and constantly pursue excellence.

GB/T19001 meets customer requirements, while GB/T19004 emphasizes improving the effectiveness and efficiency of the quality management system. This can be clearly seen in the "Introduction" and "Scope" of the GB/T19004 standard.

The tips given in the guide for each process are designed to guide organizations on how to implement them in an effective and efficient manner.

The full text of the standard mentions the effectiveness and efficiency of the quality management system or process, as well as how to ensure that the system and process operate, implement and improve in an efficient and effective manner, etc. in more than 90 places

GB/T19001 achieves customer satisfaction by meeting customer requirements, while GB/T19004 always focuses on meeting the needs and expectations of customers and other relevant parties to ensure that all relevant parties in the organization benefit, that is, by meeting the requirements of relevant parties and enhancing Stakeholders are satisfied

In the GB/T19004 standard, “related parties” are emphasized in more than 80 places.

The requirements stipulated in the GB/T19001 standard are "aimed at ensuring product quality and enhancing customer satisfaction." It aims to satisfy customers by providing them with products that meet their requirements. Therefore, the GB/T19001 standard mainly focuses on product performance. quality

GB/T19004 focuses on the overall performance of the organization, including revenue and market share, costs and turnover period, etc.