MindMap Gallery 33-Key Dialogue
This is a mind map about 33-"Key Dialogue", the main contents include: conspiracy and sharing of Interview Light, 6. Controversy and in-depth thinking, 5. Relationship and extension, 4. Refining of golden sentences, 3. Refining of core theories, 2. Content outline and chapter logic, 1. Basic information.
Edited at 2025-03-03 13:42:05Rumi: 10 dimensions of spiritual awakening. When you stop looking for yourself, you will find the entire universe because what you are looking for is also looking for you. Anything you do persevere every day can open a door to the depths of your spirit. In silence, I slipped into the secret realm, and I enjoyed everything to observe the magic around me, and didn't make any noise. Why do you like to crawl when you are born with wings? The soul has its own ears and can hear things that the mind cannot understand. Seek inward for the answer to everything, everything in the universe is in you. Lovers do not end up meeting somewhere, and there is no parting in this world. A wound is where light enters your heart.
Chronic heart failure is not just a problem of the speed of heart rate! It is caused by the decrease in myocardial contraction and diastolic function, which leads to insufficient cardiac output, which in turn causes congestion in the pulmonary circulation and congestion in the systemic circulation. From causes, inducement to compensation mechanisms, the pathophysiological processes of heart failure are complex and diverse. By controlling edema, reducing the heart's front and afterload, improving cardiac comfort function, and preventing and treating basic causes, we can effectively respond to this challenge. Only by understanding the mechanisms and clinical manifestations of heart failure and mastering prevention and treatment strategies can we better protect heart health.
Ischemia-reperfusion injury is a phenomenon that cellular function and metabolic disorders and structural damage will worsen after organs or tissues restore blood supply. Its main mechanisms include increased free radical generation, calcium overload, and the role of microvascular and leukocytes. The heart and brain are common damaged organs, manifested as changes in myocardial metabolism and ultrastructural changes, decreased cardiac function, etc. Prevention and control measures include removing free radicals, reducing calcium overload, improving metabolism and controlling reperfusion conditions, such as low sodium, low temperature, low pressure, etc. Understanding these mechanisms can help develop effective treatment options and alleviate ischemic injury.
Rumi: 10 dimensions of spiritual awakening. When you stop looking for yourself, you will find the entire universe because what you are looking for is also looking for you. Anything you do persevere every day can open a door to the depths of your spirit. In silence, I slipped into the secret realm, and I enjoyed everything to observe the magic around me, and didn't make any noise. Why do you like to crawl when you are born with wings? The soul has its own ears and can hear things that the mind cannot understand. Seek inward for the answer to everything, everything in the universe is in you. Lovers do not end up meeting somewhere, and there is no parting in this world. A wound is where light enters your heart.
Chronic heart failure is not just a problem of the speed of heart rate! It is caused by the decrease in myocardial contraction and diastolic function, which leads to insufficient cardiac output, which in turn causes congestion in the pulmonary circulation and congestion in the systemic circulation. From causes, inducement to compensation mechanisms, the pathophysiological processes of heart failure are complex and diverse. By controlling edema, reducing the heart's front and afterload, improving cardiac comfort function, and preventing and treating basic causes, we can effectively respond to this challenge. Only by understanding the mechanisms and clinical manifestations of heart failure and mastering prevention and treatment strategies can we better protect heart health.
Ischemia-reperfusion injury is a phenomenon that cellular function and metabolic disorders and structural damage will worsen after organs or tissues restore blood supply. Its main mechanisms include increased free radical generation, calcium overload, and the role of microvascular and leukocytes. The heart and brain are common damaged organs, manifested as changes in myocardial metabolism and ultrastructural changes, decreased cardiac function, etc. Prevention and control measures include removing free radicals, reducing calcium overload, improving metabolism and controlling reperfusion conditions, such as low sodium, low temperature, low pressure, etc. Understanding these mechanisms can help develop effective treatment options and alleviate ischemic injury.
33-"Key Dialogue"
Meet the Light to organize and share
1. Basic information
Title: "Key Dialogue: How to Communicate with High Effectiveness" (Original Book 2nd Edition)
Authors: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Swissler
Publisher: Machinery Industry Press
Translator: Bi Chongyi
Reasons for recommendation:
It was rated as a classic communications work by the New York Times and the Wall Street Journal;
Provides an actionable methodology, suitable for many scenarios such as workplace, family, and social;
Combining psychology and behavioral science, solve high-conflict and high-risk dialogue problems.
2. Content outline and chapter logic
Part One: Understanding the Key Dialogue
Definition and characteristics of key dialogue
Three major features:
High-risk consequences (such as promotion negotiations, parent-child education);
Both sides are in a state of intense emotion (such as quarrels, confrontation);
There are great differences in opinions (such as conflicts of values).
Common misunderstandings:
"Following": either endure silently or fight violently.
The psychological roots of human coping mechanisms
Primitive Instinct: “Bell or Escape” reaction leads to a blank brain;
The dilemma of modern society: emotional out of control and lack of rationality.
Part Two: Core Principles of Key Dialogue
Start with "heart": Adjust your own mindset
ABC cognitive model:
A (event) → B (view) → C (emotional result);
Only by changing B (cognition) rather than A (event) can the outcome be improved.
Four questions before the conversation:
What is my goal?
What is the other party’s goal?
How to maintain the relationship between the two parties?
What are the specific steps for action?
Dual-Core Dialogue Method
Core 1: Content (discussion topic);
Nuclear 2: Atmosphere (emotional safety);
Priority: The atmosphere takes precedence over content.
Part 3: Practical skills for key dialogue
Four tools to create a sense of security
Apology: admit mistakes and reduce defenses (example: "I might have said something wrong just now");
Comparative Note: Clarify the intention (example: "My purpose is to solve the problem, not to blame you");
Common purpose: emphasize win-win (example: “We all hope that families are better”);
Continuous respect: Respect is like air, and lack is suffocation.
Three-step method of stating opinions
Share facts: Use data instead of judgment (example: "I was late three times last week" instead of "You are not serious about your work");
Boldly express: use "contrast instructions" to express your opinion clearly;
Ask for opinions: "I want to hear your thoughts."
Coping with a state of silence or violence
Listen to four methods: inquire, confirm, redescribe, and actively guide;
Agree - Supplement - Comparison: First find common points, then add differences, and finally compare the pros and cons.
Part 4: Application scenarios of key dialogues
Workplace scenarios
Negotiating salary increase, cross-departmental collaboration, criticizing subordinates;
Case: Use "facts, common purpose" to convince the boss to raise the salary.
Family scene
Parent-child communication (such as game addiction), husband-wife conflict;
Case: The father used the "emotional reflection method" to resolve the confrontation between his daughter.
Social scenes
Friends borrow, sensitive topics (such as privacy, conflict of values).
III. Core theory refinement
ABC principle: Cognition determines emotions, not events themselves;
Dual-core dialogue model: atmosphere takes precedence over content;
Four elements of security dialogue: apology, comparison, common purpose, respect;
The rule of fact statement: use specific data instead of subjective judgment.
4. Refining golden sentences
"When you are angry, you have zero IQ, and when you are extremely angry, don't write to others."
“Respect like air, without feeling when it exists, and suffocate when it is missing.”
"Only the weak pursue fairness, and the strong solve problems."
“The meaning of dialogue is in the goal, not the catharsis of emotions.”
5. Relationship and Extension
Works by the same author:
"Key Conflict", "Master of Influence" and "Change Everything";
Further reading:
"Nonviolent Communication" (Marshall Luxembourg): Emotional Management and Empathy;
"Seven Habits of Highly Effective People" (Stephen Covey): The principle of proactiveness.
6. Controversy and in-depth thinking
Controversy point:
Is all conflicts applicable to "not pursuing fairness"?
Does overemphasis on "atmosphere priority" lead to problem avoidance?
Relevance theory:
"Cognitive Behavioral Therapy" (CBT) in psychology is associated with ABC models;
The "situational leadership theory" in management science complements the dual-core dialogue.