Compliance
Add new compliance requirements
Saw this content in the question stem
Constraints/Inclusion in Backlog
Look for the following in the options to win options
Who is responsible for compliance classification?
Compliance implications need to be considered
Measure program compliance impact
Ignore compliance requirements
Project quality is not up to standard
Improvements after project non-compliance
Analyze and resolve non-compliance issues
Project benefits and value
Stakeholders discuss project value
Responsible for planning project benefits and value
Consider whether project benefits are realized
Define the process for creating, improving and sustaining project benefits
Effectively demonstrate project benefits
Project governance
A framework to guide project management activities
The role of project governance
Project Governance Committee
Problems that the project manager cannot solve
Report to Governance Committee
What the project governance structure includes
Determine governance methods/define reporting paths and thresholds
quality management process
Process quality control
Quality Assurance/Management Quality
Quality standard inspection and correction
Quality Assurance/Management Quality
Product Problem Check and Nine Articles
Establishment of quality standards
Quality problems occur in batches of products and need to be improved
Quality Assurance/Management Quality
Processes related to deliverables
Internal acceptance results
Customer acceptance results
Output results
Direct and manage project work
communication management process
Determine how/what information is delivered
Ensure information is delivered successfully
Optimize information flow delivery
stakeholder management process
Identify stakeholder interests, expectations and impacts
Identify interested parties
Implement management strategies to minimize resistance
Manage stakeholder engagement
Adjust management strategies
Supervise stakeholder participation
Management strategies developed to engage relevant stakeholders
Plan stakeholder management
risk management process
Project finds risks, next step
Project finds risks and should do
Missing risk processes, how to avoid them
Develop a risk management plan
Identified risks occur and problems arise
risk implementation process
Known - Known risks, prepare response plan, next step
Known risks have occurred, next step
Execute response plan/submit change request
Known risks have occurred and costs have to be dealt with
Unknown risk occurs, next step
Analyze and implement contingency measures
Unknown risks have occurred and costs have to be dealt with
problem management process
There is a problem with the project, next step
Project problems, how to solve them
If there is a problem with the project, what should be done?
Problems in the project are being solved, next step
Change process
If there is a change in the project, do it first
Review the change/scope management plan
Customers/members propose changes, what to do next
Customers/members propose changes and should do
Analyze the impact of changes
Develop a change action plan and what to do next
Submit to CCB for approval
CCB approval, next step
Update project management plan/project documents
Closing process
Changes in project acceptance
Changes to deliverables after handover
Administrative or financial closing, next step
Organize experiences and lessons learned and take the next step
Customer satisfaction survey, next step
Process problem solving tools
Schedule delays, increased resources and costs
The progress is delayed and the order is changed to parallel
Adjust the event start time
Identify quality issues with deliverables
Testing/Product Evaluation
There are problems in the project process
quality improvement methods
People Problem Solving Tool
Virtual teams have communication issues
Virtual team performance declines
Understand needs/assess participation
Insufficient personnel capabilities
Improve trust among people
Staff are overused and want no extensions
Overuse of personnel may cause delays in progress
Communication management tools
Communication of information among a large number of people
Mail delivery information
Two-way communication such as video conferencing
interactive communication
Information transmission is not smooth enough
Communication needs analysis
risk response tools
More testing/more reliable suppliers/redundant parts
Buy insurance or outsource
Remove risky work packages/cancel projects
Arrange time and resources as emergency reserves
Establish a risk-sharing cooperation approach
Improve technology to save costs and shorten schedules
Interpersonal and Team Skills Tools
Team members respect cultural differences
Ability to manage emotions
Ability to influence relevant parties/stakeholders
Encourage the team and improve team capabilities
reach consensus
Collaborate/Problem Solve
Both parties are satisfied to a certain extent/each gives in
One party persuades the other party/seeks common ground while reserving differences
Ease conflicts and put them on hold temporarily
Time is tight, impact is big
Schedule and cost estimating tools
Experts give methods and conclusions
Consider risks and uncertainties
Use historical data for statistical calculations
Data collection tools for data analysis
Compare with comparison organizations
Face-to-face brainstorming
Subject matter experts discuss
Quickly collect information from multiple people
Take a small amount of samples for testing
Verify that a series of steps have been executed
Gather useful data on potential quality issues
Data analysis quality analysis tools
Quality training or process documentation
Loss of warranty or business
How much quality is invested and the cost is too high
Identify non-value added activities
Find the root cause of the problem
Optimize design to improve final product characteristics
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